Effective Date: January 23, 2025
The LBW Trust (“we,” “our,” “us”) is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Australian Privacy Act 1988 (Cth) and other applicable laws.
1. Collection of Personal Information
We may collect personal information in the following circumstances:
- When you donate to The LBW Trust
- When you subscribe to our newsletter or updates
- When you register for events or participate in our programs
- When you communicate with us via email, phone or in writing.
The personal information we collect may include:
- Name, address, phone number and email address
- Donation history and payment details
- Details provided in correspondence with us.
2. Use of Personal Information
We collect and use personal information for the following purposes:
- To process donations and issue receipts
- To communicate updates, newsletters and event invitations
- To comply with legal and regulatory obligations
- To improve our programs and services.
We will not use your personal information for any purpose other than the above without your explicit consent.
3. Disclosure of Personal Information
We may share your personal information with:
- Payment processors to facilitate donations
- Event partners to manage logistics and participation
- Regulatory bodies when required by law.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable measures to safeguard your personal information against unauthorised access, use, or disclosure. This includes secure servers, encryption technologies, and regular data protection audits.
5. Access and Correction of Personal Information
You have the right to access and correct your personal information. To request access or correction, please contact us using the details below. We will respond to your request within a reasonable timeframe.
6. Anonymity and Pseudonymity
You may choose to remain anonymous or use a pseudonym when interacting with us. However, some interactions, such as issuing tax-deductible receipts, may require identification.
7. Complaints
If you believe we have breached your privacy or mishandled your personal information, please contact us. We will investigate your complaint and provide a response promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Contact Information
For privacy-related inquiries, please contact:
The LBW Trust
GPO Box 3029
Sydney NSW 2000
Email: admin@lbwtrust.com.au
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on our website.
Donations: Donations to The LBW Trust of more than $2 may be tax deductible in Australia.
ABN: 86 357 910 732
By interacting with The LBW Trust, you acknowledge that you have read and understood this Privacy Policy.